Refund policy
We want you to be completely satisfied with your purchase from RaveClave. If for any reason you are not satisfied, we offer a hassle-free refund or exchange within 3 days of receiving the order.
To be eligible for a refund or exchange, the item must be unworn, unwashed, and in its original packaging with all tags attached. To initiate a return, please contact our customer service team at hello@raveclave.com to receive a return authorization.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be automatically applied to your original method of payment.
Please note that additional fees such as shipping, handling, delivery and transaction fees and alike are non-refundable, and the customer is responsible for all return shipping costs.
In the unlikely event that you receive a defective or incorrect item, please contact our customer service team immediately to resolve the matter.
At RaveClave, we are committed to providing our customers with high-quality products and exceptional customer service. If you have any questions or concerns about our refund policy, please do not hesitate to contact us at hello@raveclave.com